Cancellation policy

Pre-Order Policy

At Rikité, every piece is crafted with care to ensure quality, comfort, and timeless elegance. Because our collections are released in limited runs, all pre-orders are fully paid.

How Pre-Orders Work:

  • When you place a pre-order, your item is paid for in full and reserved just for you.

  • Pre-ordered items are produced in limited quantities and shipped as soon as they become available.

  • Estimated delivery dates are provided on the product page, but may vary slightly due to production and shipping timelines.

Sizing Exchanges
We understand that fit matters. If your order doesn’t fit as expected, we offer exchanges for a different size of the same style (subject to availability). Items must be:

  • Unworn and unwashed

  • With all original tags and packaging intact

  • Returned within 14 days of delivery

How to Request an Exchange
Contact us at sales@rikitewoman.com with your order number and size request. Once approved, you’ll receive return instructions. Please note: customers are responsible for return shipping costs.

Refunds
Refunds are not offered on pre-orders, unless we are unable to fulfill your order.

Damages or Issues
If there are any unexpected issues with your order, reach out to us immediately so we can make it right.

Cancellations & Changes:

  • Because pre-orders are exclusive and made-to-order, cancellations and changes are not possible once your order is placed.