Refund policy

We want you to absolutely love your Rikité piece. If for any reason it’s not quite right, we’re here to help.

Returns

• You have 30 days from receiving your item to request a return.
• Items must be unworn, unused, with tags attached, and in their original packaging.
• You’ll need your receipt or proof of purchase.

To start a return, contact us at sales@rikitewoman.com Please wait for return approval before sending your item back. Items returned without approval will not be accepted.

Exchanges

• The quickest way to get the item you want is to return the original and place a new order.
• Once your return is accepted, we’ll guide you through making your replacement purchase.
• Refunds
• Once we receive and inspect your return, we’ll confirm if your refund is approved.
• If approved, refunds will be issued back to your original payment method within 10 business days.
• Please allow time for your bank or card provider to process the refund.
• If more than 15 business days have passed since your refund was approved, email us at sales@rikitewoman.com

Damages & Issues

Please check your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

Non-returnable items

We cannot accept returns on:

• Sale items or gift cards
• Custom or personalized orders

At Rikité, every piece is made with love and care. We stand by our quality and want your experience to feel effortless ,from ordering to wearing your dress with pride.